Loading...

Course Description

Emotional intelligence is an important skill for building relationships with team members, reducing team stress, resolving conflict and improving job satisfaction. To help you develop (or strengthen) this essential skill, topics include:

  • Defining the term ‘Emotional Intelligence’ (EI) for the workplace setting
  • Reviewing the core four competencies of EI: Self-Awareness, Self- Management (Self-Control), Awareness of Others, Relationship Management
  • How to utilize EI to build even more effective workplace relationships

 

 

Applies Towards the Following Certificates

Loading...
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
Required fields are indicated by .