Course Description

The greatest currency a leader has is the ability to build, maintain, and repair trust with team members. Wise supervisors specialize in living out these values. To help you excel in this area, this class covers:

  • Learning why trust is the longest enduring ‘currency’ in human relationships
  • Defining ‘Smart Trust’ – how ‘Smart Trust’ allows supervisors to succeed, even when they have made some mistakes
  • Utilizing ‘The Trust Equation’ effectively – the four components that can quickly build or destroy trust
  • How to avoid trust eroding behaviors, attitudes, and words
  • How to integrate trust-building behaviors, attitudes, and phrases into day-to-day interactions and communication
  • How to teach/train/coach individuals in the fine art of ‘building trust’ with others



Applies Towards the Following Certificates

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