Course Description

Effective communication in the workplace increases productivity, boosts employee morale, and enhances team collaboration, yet it is easy to miss the mark. In this class, you will learn how to sharpen these skills as we cover the following topics:

  • How fact-based communication works
  • Selecting the right means/medium of communication for the many different types of messages a supervisor needs to deliver
  • Learning the updated rules of the road for common workplace communication mechanisms: Email -> One-to-One -> Small group meetings -> Large group meetings -> Texting -> Announcements/updates via Slack, Microsoft Teams and other newer technologies
  • Utilizing the ‘5 Languages of Appreciation’ for the workplace



Applies Towards the Following Certificates

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